We currently ship to all states and territories within Australia. Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order.

Handling Fee: All shipping rates include a standard handling fee. This fee covers the specialised packaging required for heavy-duty equipment and the logistics involved in dispatching from our supplier network.

While we aim to get your gear to you as quickly as possible, please use the following as a general guide:

• Metro Areas: 1–4 business days
• Regional Areas: 5–10 business days

Due to the size and weight of many of our products (such as mincers, bandsaws, and fillers), specific delivery conditions apply:

• Forklift Requirement: All individual items or pallets weighing over 25kg require a forklift at the delivery site for unloading.
• Hydraulic Tailgate: If you do not have a forklift on-site, a delivery vehicle with a hydraulic tailgate will be required. This service incurs additional charges from the courier.
• Depot Collection: To avoid tailgate fees, you may choose to have your order delivered to your local freight depot for personal collection. Please contact us prior to shipment if you wish to arrange this.

It is the customer's responsibility to ensure that someone is available at the delivery address to receive the goods and that the correct unloading equipment is available. If a delivery fails due to a lack of unloading facilities or an incorrect address, redelivery fees charged by the courier will be passed on to the customer.

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can also track your order via the link in our website footer.