Privacy Policy

Privacy Policy

This Privacy Policy describes how Rural Butcher Supplies (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from ruralbutchersupplies.com.au.

1. Personal Information We Collect

When you visit the Site, we automatically collect Device Information (including IP address, time zone, and cookies). When you make a purchase, we collect Order Information (including your name, billing/shipping address, email address, and phone number).

Note on Payment Security: We do not collect or store your credit card or bank account numbers. All payments are processed securely via our third-party payment providers (such as Shopify Payments) which are PCI-DSS compliant.

2. How We Use Your Information

We use your information to:

  • Fulfil orders and arrange for shipping.

  • Screen for potential fraud (particularly via your IP address).

  • Provide you with marketing communications, but only if you have manually opted-in at checkout.

  • Cart Reminders: We use cookies to track items in your cart. If you have opted-in to marketing, we may send you automated email reminders if you leave items behind.

3. Sharing Your Information & Global Transfers

We share your information with service providers to help us run our business:

  • Shopify: Powers our store and stores data in the USA and Canada.

  • Google Analytics: Helps us understand how customers use the Site.

  • Shipping Partners: Your name and address are shared with carriers (e.g. Australia Post) to deliver your goods.

We take reasonable steps to ensure these global partners protect your data in line with the Australian Privacy Act, the New Zealand Privacy Act 2020, and relevant US data protection standards.

4. Your Rights

  • Australia & NZ: You have the right to access and correct the personal information we hold about you.

  • International: Depending on your location (such as California or Europe), you may have additional rights to request the deletion of your data.

5. Data Retention

We retain your Order Information for our records for tax and warranty purposes unless and until you ask us to delete this information.

6. Contact Us

For more information or to make a complaint, please contact our Privacy Officer: Email: info@ruralbutchersupplies.com.au

Mail: Rural Butcher Supplies, [Re: Privacy Officer], PO Box 118, Lawnton QLD 4501, Australia.