G'day there, mate! Have a squiz at these ripper FAQs:
1. Do you ship stuff overseas?
Yeah, we do! We ship to our Kiwi mates in NZ and to the good ol' US of A. But hang on a sec, some of our big gear and anything heavier than 15kg can't hitch a ride overseas right now. If you're keen on some gear and you're not in the land Down Under, drop us a line at email@example.com, and we'll have a chinwag about it.
2. How can I pay?
We're easygoing with payments. You can splash your cash with credit/debit cards, PayPal, Afterpay, Zip, or even do a good old bank transfer. Pick the one that tickles your fancy when you're punching your order through.
3. How quick can I get my stuff?
We're not mucking around, mate. We try to get your gear on the road as fast as a kangaroo on a sugar rush. Usually, it's out the door within 1-2 business days. Keep an eye on your inbox for a confirmation email with all the tracking goss when we send it on its way.
4. What if I'm not stoked with my order?
No worries, mate! We want you to be as happy as a kookaburra in a gum tree. If you cop a dodgy item or something's not right, hit us up within 7 days of getting your gear. We'll give you the lowdown on how to send it back, and we'll sort you out with a replacement or a refund.
5. Can I keep tabs on my order?
You betcha, sport! You can track your order using the tracking number we'll sling you in that confirmation email. Just plug it into our tracking page on the website, and you'll get the goss on where your stuff's at.
6. Do you give a fair dinkum discount for bulk buys?
We've got top-notch prices on all our gear. If you're after a big stash or wanna talk wholesale, get in touch with our sales team. We'll have a chinwag and sort out some ripper pricing for ya.
7. Is my personal info safe as houses when I shop here?
No worries, mate. We're fair dinkum about your privacy and security. Our website's locked down with fancy encryption stuff to keep your details safe as a swagman's billabong. Your info's safe and sound when you shop with us.
8. How can I give you a bell?
You can shoot the breeze with our friendly customer support crew via email at firstname.lastname@example.org or use the contact form on our website. We'll get back to you within 24 hours, no worries.
9. Do you back your gear with warranties?
All of our gear comes with warranties straight from the manufacturer. Check out the product descriptions for all the deets. If you're not sure about warranties, just give our support team a holler, and we'll sort you out.
10. Can I pop into your brick-and-mortar joint?
Nah, mate. Right now, we're all about the online gig, which means we can offer you top-notch prices and ship all over the joint. But we're here for a yarn online or over the blower anytime you need us.
If you've got more questions or need a hand with anything else, don't be shy—give us a holler. We're here to make your shopping experience with Rural Butcher Supplies as bonza as it gets!